Considering the uncertainty of COVID-19 and pervasive international travel restrictions, after counting the number of participants who prefer to attend the conference in the site, IMMS 2021 conference has been coverted to full virtual style on August 27-29, 2021 again.

At the beginning of the conference, Prof. Shuliang Li, Fellow (Life) of the British Computer Society, the University of Westminster, UK, and School of Economics & Management, Southwest Jiaotong University, China delivered the opening remarks to welcome all participants, introduce the conference data, reviewing process, conference program, etc. During the conference period, Keynote Speakers: Prof. Philippa Ward, from the University of Gloucestershire, UK, Prof. Daniel O'Leary, University of Southern California, USA, and Prof. Shuliang Li delivered the speeches, respectively, to share their latest researches related to: The Contemporary Customer Journey - Creating Experiences over an Array of Technologies, Channels, and Devices; Web Analytics: Web Sites, Strategies, Models, Frameworks, Software Tools & Decision Support, etc.

Afterwards, there were arranged 7 parallel sessions for authors' oral presentation and discussion. These topics were related to: Economic Development and Management, Operations Research and Supply Chain Management, Enterprise and Service Innovation, Business Informatization and E-Commerce, Enterprise Economy and Applied Econometrics, Information Technology Application and Educational Management, and Industrial Development and Management. After evaluation of session chairs, finally 7 best presenters were selected and annouced in the award announcement at the end of the conference. Meanwhile, this year, in order to encourage student authors, IMMS 2021 added best student paper award. Referring to the reviewing comments from TPC member and some suggestions from conference committees, IMMS 2021 finally selected 1 Best Student Paper Award. The winners info. is as follows. Congratulations to these winners!

Speech Title: Technical Chairman, Financial Excess and R&D Intensity